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Shipping & returns

SHIPPING & RETURN POLICY
 
Last updated January 11, 2022
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
 
SHIPPING
 
All returns are shipped within the United States. We DO NOT ship internationally, nor do we accept international returns.
 
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Please include a copy of the original purchase receipt. , and mail your return to the following address:
 
Fandomie
Attn: Returns
RMA #
4009 Winder Hwy #285  
Flowery Branch, GA 30542  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
 
EXCEPTIONS    
 
The following items cannot be returned or exchanged: 
 
     ●     Opening Figurines   
     ●     Opening Trading Cards   
     ●     Opening Mystery Boxes/Bags/Capsules     
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
           
     ●     ONLY NEW ITEMS CAN BE RETURNED. DAMAGED, WORN, USED ITEMS WILL BE REJECTED. 
  • For shipping $5* 
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
6786965696 
[email protected] 
This return policy was created using Termly's Return and Refund Policy Generator.